Latest Jobs

ESC has an exciting opportunity for an Accountant to work at one of the area’s premier health systems.  The role starts as a 3-month contract engagement, but affords the potential for extension and a foot in the door with this outstanding employer.  Under general direction, the Accountant records, classifies, summarizes transactions/events, and makes recommendations relative to accounting activities. H/she performs various moderately complex financial data analysis and interpretation. Ensures the accuracy and timeliness of all prepared financial statements, and the consistency in the application of generally accepted accounting principles, practices, and procedures, in the preparation of financial statements.

Major Responsibilities: 

• Maintains, updates, and analyzes moderately complex accounting records and provides assistance in the preparation of financial statements and related reports.
• Prepares journal entries to properly reflect assets, liability, income, and expense accounts.
• Performs monthly reconciliation from detailed supporting schedules to general ledger balances.
• Responsible for assisting with the audit function, coordinating the maintenance of financial statement data, coordinating information needed to prepare federal and state tax return records, and performing special account analysis as assigned by the Accounting management staff.
• Assists in the training of the Accounting clerical staff as well as gives daily guidance to ensure that the clerical staff follows proper procedures.
• Performs sound and meaningful analysis of data, combining both financial and accounting principles according to generally accepted accounting principles and other organizational guidelines.
• Functions as an informational resource for operational staff regarding accounting and other financial matters.
• Accurately and efficiently, completes financial statements, reports, and general entries to meet the organization’s reporting requirements.
• Coordinates and maintains the fixed asset ledger for additions, disposals, and transfers of capital expenditures and updates depreciation computations.

Required Experience

• Bachelor's degree in Accounting or other related field.
• Requires 3 years of experience in accounting or general finance.

Knowledge, Skills and Abilities Required: 

• Demonstrated proficiency and understanding of generally accepted accounting principles.
• Demonstrated proficiency using various computers/software systems including Word, Excel, database spreadsheets, and generating reports from various databases.
• The ability to learn new applications and instruct others on their use is needed.
• Good human relations and communication skills to interface with staff from all departments and other significant contacts, internal and external.

Physical Requirements & Working Conditions: 

• Sits the majority of the workday as well as walks throughout.
• May require lifting up to 10 lbs. occasionally.
• Operates all equipment necessary to perform the job.
• Exposed to normal office environment.

Join ESC’s growing team onsite at our premier ecommerce client in Seattle as an Advertising Operations Account Manager.  The Ad Operations Account Manager will work on Display campaigns, working with clients to help optimize deliver and performance.  H/she will also provide creative moderation billing support and client reporting support.

Required Skills

• Bachelors’ degree in Marketing, Advertising, or Business preferred
• 2+ years in Digital Advertising (search and display)
• 2+ years in Programmatic Advertising, basic proficiency
• 2+ years in Ad Operations
• Skilled in working with clients to optimize deliver and performance

Preferred skills

• Experience with Doubleclick (XSM, DFP), AdJuster, Salesforce.com
• Experience with design and/or client support and/or creative teams.

Fork Clamp Truck Driver: (1^st & 2^nd Shift Roles Available)

Our client in Cottage Grove, MN is looking to hire experienced Clamp Truck Drivers. A manufacturer of paper packaging solutions will soon be opening operations in Cottage Grove, MN. They are seeking experienced Fork Clamp Truck and Forklift Drivers at all levels, 1st and 2nd shift, to take on the exciting opportunity to get in on the ground floor of opening new business in the world of corrugated cardboard manufacturing.

We are seeking employees who can begin on September 24th, and complete training for approximately 4 weeks in Cottage Grove, MN. Pay for this initial role is $15.50 per hour for 1^st shift and $16.00 per hour for 2^nd shift. You will be guaranteed 40 hours every week and training is 100% paid.  Once the MN plant opens in October, training will continue, and skills will be gained to operate in a variety of production roles.  Each advanced role, once successfully mastered, comes with pay increase steps ($.50/hour) that delivers $19+ per hour within a 2-year career path.  The initial role is a contract-to-hire role that will deliver a complete benefits package (including 401-k) once you are hired on permanently. All candidates must be able to pass a drug screen before they are hired.

Job Responsibilities:

• Unload, tag, receive and store roll stock in warehouse.
• Perform safety inspection on containers to be unloaded, ensure container is locked in place, brakes are set, and dock plates are properly deployed.
• Perform OSHA required pre-shift checklist and report any issues to Maintenance.
• Maintain a clean machine and Work Area.
• If rolls are damaged, assist Operators in peeling rolls.
• Clean and reorganize warehouse as needed to ensure a clean and safe work area and the proper rotation of stock
• If a roll is damaged Clamp Operator should assist in peel down of damaged roll.
• Work with Scheduler/Roll Room Manager to ensure the paper required for upcoming schedule is in the warehouse.
• Ensure that outside of receiving docks are clean and clear of debris, ice or snow (contact maintenance for assistance).
• Complete all required receiving and inspection paperwork.

Qualifications

• 1+ years of Fork Clamp Truck Driving experience
• Ability to excel in a fast-paced manufacturing setting
• Enjoys working within a team setting

Join ESC’s growing team onsite at their premier Seattle-based client as a Creative Copywriter.  You will be part of a team working on an exciting project to enrich the smart speaker experience through the creation of creative and compelling content.   The Creative Copywriter must be/have:

• An innovator, since you will be expected to create solutions for exciting and ambitious ideas for which no interaction paradigm currently exists.
• Extremely proactive, because you will regularly find yourself in uncharted territory where the key to your success will be to get ahead of the curve.
• A collaborator, and will be working side-by-side with product managers, voice and graphical user interface designers, marketing managers, and engineers to bring your content to life.
• A pragmatic visionary who can translate business needs into a leading-edge, customer-focused solutions.
• First-class written and verbal communication skills that you use to create, edit, and provide QA for delightful, engaging, and witty content.
• Able to juggle multiple projects and priorities with high attention to detail in a fast-moving environment.

The ideal candidate will be geeky, knowledgeable, with a well-expressed sense of humor; will be innovative, internally motivated, self-directed, and willing to help develop top-notch content on a deadline to achieve business objectives.

Required Skills:

• Bachelor’s degree in business, journalism, marketing, communications, or a related field, with 3+ years of professional experience
• Demonstrable experience creating customer-facing content, such as copywriting and editing
• Portfolio of content that includes humorous, creative content
• Excellent writing and editing skills
• Experience in entertainment industry
• Self-starter with strong attention to detail and the ability to manage multiple tasks in a deadline-driven environment
• Proficient using CMS tools and other content creation tools
• Native level proficiency in English

Preferred Skills:

• Strong creative and conceptual thinker
• Recent experience with voice or multimodal speech interfaces
• Background in script writing, creative writing, or game design is a plus
• Personal initiative, flexibility, intellectual curiosity

Our downtown Milwaukee based client is seeking an experienced Customer Service Rep to join their Loyalty Program team.  This person will respond to member phone calls and emails in a timely manner and provide exceptional customer service and answer questions accordingly. 

Essential Functions/Job Duties:

• Process and respond to loyalty member emails related to program policies, account balances, lost cards/account numbers, missing credit, duplicate accounts, reward usage, expiration of points/rewards, registration, profile updates, promotions, mobile app issues as well as general theatre related questions. 
• Answer member phone calls and respond to voice messages from the loyalty program phone line related to program issues and requests as listed above.
• Process all theatre sourced customer service requests for points/rewards adjustments, card reissuance, and other member requests made at the theatre.
• Work closely with theatre locations and loyalty staff to resolve member, guest and system
• Perform other duties to support the loyalty program as assigned. 

Job Requirements:

• Work 40 hours Monday – Friday during published business hours.
• Commitment for providing exceptional customer service resulting in member satisfaction.
• Ability to listen to guest concerns to understand the issue, determine potential causes and deal diplomatically with them to come up with mutually acceptable solutions.
• Ability to operate both independently and in a team structure.
• Aptitude to learn and work with the Aloha loyalty computer system to research, review and update member profiles and account history.  

Experience and Skills Required:

• Thorough knowledge of business applications including, but not limited to Microsoft Word, Excel and Outlook.
• Attention to detail.
• Excellent written communication skills for e-mail correspondence.
• Excellent verbal skills for member phone communications.
• Customer interaction and support experience preferred.
• High School diploma.

Are you passionate about driving customer acquisition through online marketing channels? Does leveraging data to scale demand generation programs and drive performance improvements excite you? If so, this may be the right next role you. ComiXology has a mission to make everyone on the planet a comics fan. To help us meet that goal, we are looking for a Digital Marketing Manager, Acquisition to accelerate profitable growth across paid marketing channels, including search engines, retargeting, affiliates, social and content marketing. If you are experienced in current digital marketing best practices and can help us think strategically and analytically about new opportunities, then we would like to speak with you!

The ideal candidate is growth-oriented and data-driven with a proven track record of helping e-commerce sites increase traffic and sales, and a self-starter who can hit the ground running. You have a passion for measurement, testing, and building high performing digital media campaigns. You will create reporting and analysis to measure all aspects of marketing performance and costs, monitor campaign performance, and drive innovation in the channels, offers, and creative used by the team.

The right person will thrive on developing new scalable programs while simultaneously optimizing existing campaigns. A deep understanding of social ad platforms and evolving trends is critical for success in this role. Also critical for success in this role is the ability to interpret data to diagnose areas of underperformance and identifying new opportunities for profitable growth.

As the Digital Marketing Manager, Acquisition you will:

• administer the paid marketing budget for comiXology,
• design and execute the paid marketing strategy for comiXology with the purpose of generating both paid purchases and app registrations/activations,
• drive growth through paid marketing channels and
• monitor new marketing channel opportunities that could be applicable to our business.

What you will do:

• Set and implement strategies to grow qualified, profitable external traffic to our products, maximize sales and revenue, and meet other business objectives through paid marketing strategies.
• Review, build and maintain paid marketing strategy in all channels (Google, Facebook, etc.), including segmentation and a/b testing. Develop and implement ways to improve channel performance, including landing page optimization, advanced bidding models and copy tests.
• Own the paid Social Media strategy for comiXology including planning and executing Social Media campaigns for our social platforms (Twitter, Facebook, etc.)
• Leverage data to increase the productivity of our acquisition efforts. Work with the business intelligence team to build/refine acquisition models that maximize sales and campaign efficiency.
• Create and update weekly and monthly performance scorecards and reports that monitor campaigns and track traffic and conversion metrics to enable continuous improvement of our marketing efforts; including marketing caps calculation.
• Think strategically and analytically about new ways to introduce our products to new customers and increase relevance. Evaluate and champion ideas within the context of our current business model, while also looking for transformational opportunities that change our perceptions of our products and our markets.

REQUIRED SKILLS

• Bachelor’s Degree required.
• 6+ years of digital marketing experience with a track record of launching and scaling successful demand generation programs.
• Strong writing skills and excellent verbal communication skills
• Functional expertise in online paid marketing, including SEM, Social, and Display.
• Analytical mindset with demonstrated proficiency in marketing and web metrics.
• Proven track record of taking ownership and driving results.
• High attention to detail and project management skills, able to manage multiple, competing priorities simultaneously.
• Excellent communication and cross-departmental management skills.
• A desire to work in a fast-paced, data-driven environment.
• Results-oriented problem-solver and team player.
• A high bar of excellence and the ability to take feedback and criticism without ego.

PREFERRED SKILLS

• SQL skills
• Knowledge of the comic book publishing industry
• MBA preferred

Join ESC’s growing team onsite at our premier Seattle-based client working as an Event Project Coordinator to help manage the content delivery and execution for the organization’s largest cloud computing event. In this role, you will help execute on high quality content at a highly visible, large corporate event. You will work closely with the Event Content team to organize a content to organize content processes and help stakeholders.  The ideal candidate is a highly motivated, extremely organized individual with experience managing complex projects with multiple stakeholders. You will utilize your attention to detail, your experience in program and project management, and your excellent written communication skills to ensure high quality results.

Job Responsibilities

• Manage event deliverables related to content development and delivery
• Manage event logistics related to sessions, including: session room allocation and agenda management, and define requirements for room set-up, AV and video
• Onsite execution of event content and speaker management

REQUIRED SKILLS

• 3+ years of relevant work experience in related areas of project management, event management, content management or marketing
• Demonstrated experience with program and project management
• Bachelor’s degree in relevant field of study
• Passionate about process and an innate attention to detail
• Excellent time management, resource management and planning skills
• Superior oral and written communication skills.
• Ability to manage time and juggle multiple priorities to execute high quality deliverables
• Willingness to travel and ability to work independently and autonomously; must be free to attend the conference in Las Vegas the week after Thanksgiving
• Experience working in a fast-paced, highly cross-functional organization

PREFERRED SKILLS

• Experience working with global field marketing teams
• Existing knowledge of industry tools, such as SalesForce and HTML.
• Experience in marketing B2B technology products or services.

Job Description:

Our client, a large manufacturing organization is seeking a Front Desk Administrative Assistant. The main duties of this position are to provide administrative and clerical support to ensure smooth business operations. Hours expected are M-F, 8:00 - 4:30pm.

The main purpose of this role is to operate the front desk and receive incoming customers and calls and disseminate accordingly.  Along with customer interface internal support functions are expected in the way of a variety of administrative duties.  The incumbent of this role will perform:

• Miscellaneous filing as directed including Production Worksheets, Invoices and Bills of Lading
• Data entry for special projects
• Provide tags and labels for Sales and Operations
• Customer interface via face to face and phone receiving channels
• Uphold Standard of Excellence through a continuous commitment to maintain quality facilities and provide quality products and services to internal and external customers

• Answer of incoming calls professionally, directing callers to the appropriate person
• Greets and assists all visitors, making sure they sign in and out of the visitor registration book
• Works with other staff members to maintain workload balances
• Provides back-up support as necessary
• Supports effective communication with all departments where responsibilities overlap to ensure success of the branch team

QUALIFICATIONS

• High school diploma or equivalent required
• Must have communication and interpersonal skills, along with the ability to read, write, and speak English
• Strong computer skills and knowledge of Power Point, Word, and Excel required
• Ability to be on time and present on a daily basis for the duration of this assignment
• Inventory experience a plus

Inside Operations Specialist

Our client, a value-added distributor of contractor and industrial supplies is seeking a "Go-to-Person" for their Inside Operations Specialist at their Madison, WI location. Poise and confidence are key for this role - As you will be the main contact for completing the sale cycle. This role includes full benefits with competitive pay - hours of M-F 7:30am-4pm. 

The Inside Operations Specialist will be responsible for fielding & processing incoming calls & E-mails from vendors and the outside sales team regarding; processing customer orders, generating quotes, expediting delivery, questions on products, and directing customers.  Our client is seeking a “jack of all trades” that not only has great inside operational skills but also experience with construction supplies and Microsoft Office software. The Inside Operations Specialist can expect to receive 50 calls and e-mails from the sales team or customers on most days and also will be interacting with customers in the on-site storefront. The incumbent of this role will:

• Fielding calls and emails from outside sales and customer inquiries regarding orders and/or products
• Receive anywhere from 50 – 75 calls and e-mails per day from customers or the sales team
• Processing orders that are sent to the warehouse for items to be pulled and shipped
• Generate quotes in Microsoft Excel and order products for the customer or warehouse
• Assist in organizing next-day delivery schedule
• Interact with customers purchasing from the on-site storefront
• Report customer updates or issues to the Branch Manager
• Expediting the delivery process based on the customer’s needs

Qualifications

• 1+ years of construction & industrial experience
• 1+ years of customer service experience
• Experienced with Microsoft Office and computer use
• The ability to balance multiple tasks and efficiency
• Desire to learn more about the construction trade
• Possess a High School GED or equivalent

Preferred but not required

• 1+ years of phone support or help desk experience
• 1+ years of administrative support and scheduling

MOLD DESIGNER/MODELER

ESC has partnered with a world class manufacturer of die cast dies, plastic injection molds and forging dies for the automotive, medical, consumer goods, and aerospace industries in search of experienced 1^st shift Mold Designer/Modelers.  Qualified candidates will possess AT LEAST 5-7 years of experience designing injection molds and high pressure aluminum die cast dies.  Start times will vary as some designers start at 5, others start at 7 so the start time will most likely be flexible, but a typical work day will be about 9 hours a day.  So someone should expect their schedule to be 5:45am-3:15pm or 7:00am-4:30pm.  Competitive starting salaries for candidates who possess a background in die cast dies and Unigraphics NX experience.

Essential Duties and Responsibilities

• Use CAD software to create and document designs of Plastic Injection Molds and High Pressure Aluminum Die Cast Die tooling
• Assist in the development of conceptual, preliminary, and final designs using CAD software, modeling in 3D solid model geometry, in an organized assembly structure
• Use design best practices and Strohwig Design Standards to construct and document CAD models to meet tooling performance objectives
• Interface directly with team members to resolve any product or mold design related issues
• Develop CAD models and documentation to assist with manufacturing processes
• Collaborate with vendors for specialized services and components as required for assigned design projects
• Create Bill of Materials and necessary specifications for purchasing of components and materials
• Interface with customers to obtain necessary design approvals at required stages
• Create assembly and detailed drawings as needed

Education and Experience

• Associate’s Degree or equivalent from two-year college or technical school; or 5-7 years related design experience and/or training; or equivalent combination of education and experience
• 3+ years injection mold design experience
• Unigraphics NX experience preferred

JOB DESCRIPTION

Our client, a family-owned, locally operated, multi-faceted real estate development, brokerage, construction, and property management firm has partnered with ESC to find a Property Maintenance Project Coordinator in the Milwaukee area. We are seeking an individual who has a strong track record as a proven Maintenance Technician that has experience developing and administering policies, procedures and processes in support of on-site maintenance operations in a large apartment complex setting. The Property Maintenance Project Coordinator will serve as a resource to the on-site Property Management and Maintenance departments in identifying appropriate scopes of work for future projects.

PERKS OF THE ROLE:

• Competitive starting hourly wage ($27-$30/hour) depending on experience & certifications.
• This is a full-time direct hire role that includes full benefits (medical, dental, vision, PTO and a 401k).
• Come work for a stable and growing company. Our client is adding 1,000+ new units over the next year.
• Named TOP 100 Workplaces in Southeastern WI 4 of the last 5 years!

JOB Summary

Under the direction of the Director of Facilities Management, the Property Maintenance Project Coordinator is responsible for developing and administering policies, procedures and processes in support of the on-site maintenance operations and will serve as a resource to the on-site Property Management and Maintenance departments in identifying appropriate scopes of work for various projects. Additionally, this position will work closely with the VP of Property Management and Regional Managers in developing, executing and monitoring strategies to manage and monitor the performance of the of the on-site maintenance operations.

KEY RESPONSIBILITIES  

Preventative Maintenance

• Develop property specific Preventative Maintenance Plans.
• Provide oversight, direction, and any necessary resources to ensure proper execution of Preventative Maintenance Plans.
• Lead/support development of metrics and reporting to measure and communicate performance with regard to preventative maintenance.
• Regularly inspect and ensure that proper maintenance is conducted on all Wimmer equipment, tools and fleet, and maintain accurate records of such maintenance.

Site Inspections

• Conduct full site inspections quarterly.
• Maintain site inspection reports for review.
• Report deficiencies in site maintenance operations to DFM and VPM.
• Provide resource to the on-site PM team to develop solutions for complex maintenance issues.
• Regularly inspect maintenance equipment and personal protective equipment

Team Management

• Be available to assist Human Resources, Regional Managers and Property Managers in recruiting efforts for open Maintenance positions as well as developing proper maintenance testing for applicant screening.
• Assist with the development, execution and monitoring of new hire training for maintenance personnel.
• Define on-going education and training for maintenance personnel.

Project Management

• Participate in annual Capital Improvement Planning.
• Assist with developing scopes of work for projects classified as B and C projects on the Program of Work.
• Assist with collecting bids for projects as assigned.

REAC/HUD Inspections Protocol and Regulatory Guidelines

• Inspect and evaluate each property and identify deficiencies and point values.
• Prioritize repairs using REAC scoring parameters.
• Lead site staff to prepare for REAC inspection.
• Participate in REAC/HUD inspections.
• Maintain accurate records regarding REAC service requests and repairs.
• Report all major repairs, requisition supplies and/or services necessary to complete task.

Reporting and Record Keeping

• Review Work Order Analytic reports weekly to monitor maintenance operations.
• Maintain the REAC Inspection Calendar and Inspection Reports.
• Track bi-weekly mileage for payroll processing.

Process Improvement

• Evaluate maintenance operations and identify opportunities to improve performance in all aspects of the maintenance operation.
• Analyze, recommend and develop consensus on prioritization of improvement opportunities.
• Lead selected improvement activities.

QUALIFICATIONS

• 7+ years of experience in property maintenance or equivalent field.
• (Universal EPA certification)
• (OSHA certification)
• CPO (Certified Pool Operator)
• Proficient in Microsoft Word and Excel
• Proven communication and interpersonal skills with the ability to communicate and interact effectively with all levels of the organization both verbally and in writing.
• Demonstrated skills in leading and participating in cross functional teams.
• Strong analytical skills to gather data from multiple sources and report findings.
• Ability to take initiative and work independently.

PREFERRED QUALIFICATIONS

• Associate Degree related to maintenance with 10 years of experience in property maintenance or equivalent field.
• Experience with REAC/HUD and/or REAC Inspector certification a plus
• Formal team and leadership training with demonstrated success.
• Proficiency with advanced features of Microsoft Office.
• Possess a valid driver’s license and insurance.

JOB DESCRIPTION

Our client, a family-owned, locally operated, multi-faceted real estate development, brokerage, construction, and property management firm has partnered with ESC to find a Senior Maintenance Technician in Milwaukee area. We are seeking an experienced Maintenance Technician who has a strong background in troubleshooting on-site service calls in a large apartment complex or commercial settings. Qualified candidates will have experience with all the basic hand tools, strong mechanical and electrical knowledge, basic plumbing, HAVC maintenance and repair as well as a professional demeanor.

JOB SUMMARY

Under direction of the Director of Facility Management, the Senior Maintenance Technician is responsible for supporting the on-site Property Management and Maintenance with repair and maintenance of the buildings and grounds. The position will be assigned to various maintenance projects throughout the portfolio and will provide maintenance support and coverage during staff shortages. This position will work closely with the on-site Property Manager and Maintenance to coordinate and complete assigned maintenance projects.

PERKS OF THE ROLE:

• Competitive starting hourly wage ($22-$25/hour) depending on experience & certifications.
• This is a full-time direct hire role where you are only on call once every 6-8 weeks.
• Full benefits package that includes medical, dental, vision, PTO and a 401K.
• Come work for a stable and growing company. Our client is adding 1,000+ new units over the next year.
• Named TOP 100 Workplaces in Southeastern WI 4 of the last 5 years!

KEY RESPONSIBILITIES

• The Senior Maintenance Technician will diagnose, perform repairs and preventative maintenance regarding work orders pertaining to electrical, HVAC (Heating Ventilating and Air Conditioning Systems), Plumbing, Carpentry, Drywall/Painting and irrigation systems.
• Repair and/or replace gas fixtures, lights and/or appliances where applicable.
• Fix and install new patios, stairs, railings and gates.
• Restore and/or replace tile, carpeting and other flooring.
• Renovate interior and exterior doors, shutters, cabinets, windows and sliding glass doors, door locks, keying, post office boxes and locks, and security systems were applicable.
• Diagnose and fix problems with pool and/or spa systems.
• Maintain accurate records regarding preventive maintenance, service requests, make-ready status and work in progress status.
• Track and report all requisitions for supplies necessary to complete assigned tasks.
• Order and obtain the required materials and maintain proper inventory levels.
• Attend and participate in departmental meetings, in-services and training as required.

QUALIFICATIONS

• Must possess high school diploma or GED.
• 7+ years of experience in property maintenance.
• Strong communication skills with the ability to interact both verbally and in writing with all internal stakeholders.
• Proven track record to train, mentor and lead other Maintenance Technicians.
• Prefer candidates with formal trade skills, education or industry certifications.
• Must possess a valid driver license.
• Able to work alone, prioritizes and adheres to a schedule.

Role Overview

The Professional Services Administrator handles all contract and billing administration matters for projects within their assigned area of responsibility. The incumbent is responsible for configuring the billing system to ensure accurate and timely issuing of invoices as project progresses. Responsible for effectively working with internal departments and external parties to ensure project requests are completed and deadlines are met.

Key Areas of Responsibility

• Review and audit customer contracts for all appropriate legal requirements.
• Complete project requests to include creation and maintenance of engagements in the billing system.
• Determine appropriate structure for each services engagement to include but not limited to region, division, sales ownership, tax location, activity type, and revenue recognition.
• Manage prepaid services activity and reports on this activity to management.
• Conduct weekly meetings with each regional office to ensure accuracy of data prior to issuing invoices to customers.
• Assist Finance department with month and year-end invoicing processes.
• Assist in time entry and expense reporting training of new engineers during new hire orientation.

Responsibilities

• Enter commission information.
• Troubleshoot time entry and billing issues as necessary.
• Audit and approve all customer credit requests.

Minimum Qualifications

• High School degree required
• Minimum of 2 years in administrative support

Other Required Qualifications

• Maintain a positive work environment at all times.
• Be able to work at continuous high level of accuracy.
• Be able to organize and implement record keeping databases.
• Have strong working knowledge of Microsoft Office tools.
• General knowledge of computer technology and Internet.
• Strong facility for working over the phone and through email.
• Ability to multi-task.
• Self-motivated and self-directed.
• Excellent problem-solving skills and follow through.
• Strong oral and written communication skills.
• Ambitious, flexible, and positive.
• A self-starter who can work under general supervision and adapts well to a dynamic work environment.

Preferred Qualifications

• Enterprise Resource Planning experience preferred: specifically, ChangePoint
• Associate or bachelor’s degree in business related or accounting related program preferred

Join ESC’s growing team onsite at their premier ecommerce client in Seattle as a Site Merchandiser.  The Site Merchandiser will focus on projects to increate customer conversion and engagement across the Payment Experience team. 

Key Responsibilities

• Own strategic discovery projects to increase customer conversion and engagement across the PAE org
• Manage, plan, coordinate and execute content selection and merchandising with goals of driving customer acquisition and engagement.
• Conceive and write promotional copy pertaining to a piece of content or a selection, leveraging product expertise for on-site and email promotions and programs
• Measure the impact of campaigns and execute on changes to further drive increased customer acquisition conversions and customer engagement.
• Collaborate with core PAE Marketing to strategize upcoming launches
• Build a mechanism to improve customer experience on item page, category page, search page
• Build a mechanism for reporting, accelerate adoption and find a way to scale the programs
• Create guide lines to have consistency with all page & promotion & store content
• Develop, execute, and analyze creative test plans for marketing channels
• Lead end-to-end planning and execution of key merchandising campaigns

REQUIRED SKILLS

• Experience with Amazon merchandising tools
• Professional experience ideally in an online, retail, e-commerce environment
• Strong organizational, and communication skills, with proven ability to handle multiple projects and deliver results.
• Must be a self-starter, creative thinker, and quick learner.
• Ability to think both strategically and tactically.
• Excellent verbal and written communication skills.

PREFERRED SKILLS

• 2+ Experience in online marketing/merchandising.
• Experience with web/mobile analytics programs i.e., Site Catalyst, Google Analytics

Join ESC’s growing team working as a Technical Writer for one of the world’s premier employers at their Boston offices.  The Technical Writer needs to be part investigative reporter and part journalist and can't be shy about going after certain people to extract information.   You will need to have an understanding of manufacturing or technical process documentation.

SERVICES TO BE PERFORMED

• Create and maintain electronic work instructions for all product lines installed in the field
• Work with internal engineering and project management teams and our 3rd party partners to develop new content for job training, including online knowledge checks
• Maintain department internal wiki page with latest information and make changes as required
• Initiate department-wide communication of updates to processes and documentation by recording and publishing the change in bulletin form
• Develop how-tos, user guides, and other documentation as necessary

REQUIRED SKILLS

• 2+ years of relevant technical writing experience
• Understanding of manufacturing or technical process documentation
• Ability to create and structure “App-based” work instructions through an online interface
• Excellent verbal and written communication skills

PREFERRED SKILLS

• Bachelor’s degree in Engineering, Business, English, Communications or other technical communication-related field
• 5+ years of relevant work experience in a technical writing position
• Strong work ethic, desire to learn and be challenged, self-driven and motivated