Current Openings

Description: Contact Center Engineer Responsibilities: The incumbent of this position will: • Perform client consultation: Plan, design, implement, and support IP-based call center solutions • Develop and implement the technical architecture and physical design of the network • Analyze the existing voice and data networks and recommend solutions • Set up, configure, and test components of the Cisco IP Contact Center, including Cisco Call Manager, IVR, and Cisco Intelligent Contact Manager • Assist Account Managers during the sales process by educating the customer on new technologies in the contact center arena • Assist in the management of projects through our client's project management methodology Qualifications: • Minimum of three years related experience in networked voice and call center environments, with some experience in network engineering • High-end experience in PBX and/or Call Center systems engineering experience • Experience with call flow analysis • ICM scripting or similar scripting experience preferred • Programming experience with any of the following manufacturers' products: Nortel, Avaya, Siemens, or Aspect • Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable • Knowledge of voicemail, unified messaging, ACD and IVR systems, integration to CRM packages • Knowledge of Java and/or VB Script a plus • Ability to work weekends and/or off hours as necessary to meet clients' needs • Willingness to travel up to 50% • Ability to effectively communicate with clients and end users

Description: Our Client is seeking a Corporate Controller with 5-7 years of Manufacturing experience. The ideal candidate will hold a current CPA or be eligible to obtain a CPA, and will hold a Bachelor's degree in Accounting. The Controller will be responsible for the financial operations of the organization including ensuring, enhancing, and properly reporting the financial performance of the organization and providing strategic input and direction for the organization. -Responsible for providing accurate and timely financial information in accordance with GAAP. -Analysis of variances -Make recommendations to Executives regarding strategic initiatives. -Manage Accounting Staff -Oversee internal controls. -Work with internal staff and external auditors -Provide analysis of profitability -Tax Compliance -Responsible for annual budgets. -Strong analytical and problem solving skills.

Description: Our Manufacturing client is currently seeking skilled CNC Machinists for a 2nd shift opportunity. Purpose: CNC Machinist performs a complex series of machine operations, setup, and programming to meet precise tolerances and finishing requirements. Essential Duties include the following: Sets-up, check programs and operates automatic large CNC machining centers working with varying sizes of weldments and fabrications. Properly designs, develops, and edits programs as needed. Arranges, mounts, and secures tooling. Mounts, aligns, and secures holding fixtures or locates, supports, and secures work pieces in absences of fixturing. Sets stops, calibrates fixturing to appropriate reference points. Installs program tapes and/or cards in console reader and correlates machine position with controls. Recommends tooling applications and operational sequences to assist in developing practical programming for new and unusual machining requirements. Works from detailed part drawings and specification. Completes inspection reports accurately. Uses variety of measuring instruments. Properly maintains machining centers as needed. Maintains a clean safe work area. Performs other duties as assigned when production requirements dictate changes. Qualifications/Requirements: High school diploma or GED required. Advanced education or apprenticeship preferred. 5-8 years of CNC machining operation set-up, and programming experience, preferably with large parts. Must be familiar with large heavy gauge steel fabrication machining. Must be able to properly use measuring equipment. Must be able to interpret machining requirements from custom designed blueprint readings. Must be able to read and interpret customer contracts. Must be able to understand and operate complex machining and programming principle. Physical Requirements: Required lifting up to 50lbs during shift. Able to stand for an 8 hour (or more) shift. Able to handle frequent twisting and bending. Good eyesight for visual inspection.

Description: Responsible for managing all copy content related to merchandise on the e-commerce Website. This involves managing relationships with the buying groups, the sample turn-in process for each catalog, competitive and vendor research, developing copy concepts and writing copy. Merchandise content includes: product descriptions (high-end catalog style), shopping guides, size charts and other product-specific copy, brand, trend and gift descriptions, as well as feature editorial and promotional copy. Primary Responsibilities: • Researches, writes, edits, proofs and formats product descriptions for each catalog. This includes partnership with the buying groups and production team to coordinate and manage sample turn-in process for each catalog. • Produces value-added content to help the customer make a purchasing decision (i.e., shopping guides, size charts, glossaries and helpful tips). Responsible for researching these needs and opportunities and producing “best practices” plans and implementing the value-added content. • Assists in the development of non-merchandise specific online content, when appropriate. • Ensures that copy is accurate and effective in communicating the desired message, consults with internal staff on requirements for Web development projects and works closely with graphic artists and/or project managers to ensure the appropriate look and feel. • Archives approved merchandise copy content for reuse and historical reference. • Performs other responsibilities as assigned. Preferred Qualifications: • Excellent interviewing, researching, writing, editing and proofreading skills. • Several years of copywriting experience, including marketing or other consumer product writing experience, experience developing and implementing a concept from start to finish is critical. • Experience writing for apparel, home goods and other consumer merchandise preferred. • Proficient in word processing and desktop publishing software and the ability to communicate well in a team-oriented environment. • BA in Communication, English, Marketing, Journalism or related field expected. **Writing samples and/or portfolio will be required

Description: Our client is looking for qualified candidates to join their loss mitigation team. Members of the team will assist customers in pursuing alternatives to foreclosure and restructuring financing for residential loans prior to foreclosure status. Job duties will include examining cases, reviewing financial information and individual hardships while working within the investor guidelines to approve or deny the workout option. Minimum Qualifications * 2 Years collections, loss mitigation or sales experience. * BA/BS Degree in Business or related field, or equivalent experience. * Ability to create and maintain loan files. * Exceptional organizational skills, strong oral and written communication skills, basic negotiating and analytical skills. Preferred Skills A track record of goal achievement, leadership, and sales experience is preferred.

Description: Our Pewaukee based client is seeking an experienced Nortel Technician. Purpose: To provide telecommunications support and solutions to external customers. Essential Functions: • Management and implementation of telephone systems/voice mails, including hardware and software • Familiarize self with customer’s business, business goals and telephony strategies • Assist with the coordination of the delivery of services and equipment with the Project Analyst, Purchasing Department and customer • Monitor progress of work, delivery and implementation • Follow-up on completed projects and complete Customer Satisfaction Survey • Coordinate and conduct training session on new phone system and voice mail and administrator training as needed • Update and maintain implementation and procedural documentation • Install low voltage cabling as needed • Design and install telephony wall fields • Terminate cable according to color codes Position Requirements: • Minimum 3-5 years experience in the management and implementation of Nortel telephone systems/voice mails, including hardware and software required. Avaya experience a plus • Advanced programming knowledge of the Nortel Communication Servers and voice mails required. Avaya experience a plus. • Knowledge of CS1000 4.0, 5.0, 4.5, and 6.0 required • Certification on all products is a bonus • Excellent written and verbal communication and strong customer service and organizational skills • Ability to work in Team Environment with demonstrated positive attitude • Advanced hardware knowledge of Nortel Communication Servers and voice mails • Knowledge of Options 11C, and 81C • Knowledge of Meridian Mail • Knowledge of VoIP applications and configurations • Knowledge of local and long-distance carriers • Knowledge of Symposium and/or Symposium Express, Call Pilot, BCM and Norstar • Ability to envision non-typical solutions and practical migration strategies • Ability to read and understand floor plans • Experience with classroom training with end users and administrative personnel • Commute to various job sites • Valid Driver’s License and proof of automobile insurance • Ability and desire to learn new applications Physical Requirements: • Perform desk duties such as sitting, typing, writing, filing and answering the telephone • Computer work utilizing monitor, mouse, and keyboard • Bend, lift and carry telephony equipment on a regular basis • Bend, lift, twist, turn, and crawl into tight spaces to hook-up telephones and equipment • Ability to work weekends, evenings and holidays as required • Ability to terminate cable according to color codes • Ability to frequently climb up/down ladder (minimum 6’) and perform extended overhead cabling/wiring from ladder • Ability to grip, push, pull feed cable (up to 1200 pair) vertically into closets, horizontally in cable trays and between walls, ceilings and floors • Ability to bend, lift and carry multiple spools or boxes of cable up to 50# unassisted on regular basis • Ability to lift/push cable spools up to 150# assisted on regular basis • Ability to bend, lift, twist, turn and crawl in/out of tight spaces such as desks, cubicles and ceilings • Ability to work from ladders and lifts with arms extended above shoulder for extended periods of time • Ability to operate/work from scissor and boom lift • Ability to climb in/out of and work in manholes • Ability to load, unload and move materials up to 50# without assistance on regular basis • Ability to load, unload and move materials greater than 50# with assistance • Ability to drive to job sites, to frequently get in/out of vehicle and to load/unload tools and material supplies • Meet Motor Vehicle Department vision requirements

Description: Looking for a shipping/receiving clerk with a minimum of one year experience in the full shipping/receiving process. Candidate will take parts from the assembly line to the shipping area and prepare items for shipment. Candidate should possess the following criteria: -Able to lift 85lbs -Skilled in utilizing UPS or FedEx shipping software. -Familiar with paperwork required for processing international shipments. -Willing to complete other, non-shipping duties as required. -Be an energetic self-starter.

Description: Position Summary: Responsible for providing support to ensure product is merchandised accurately, consistently and clearly on company retail site to generate sales and ensure optimal usability and shoppability of that site. Primary Responsibilities: • Assign cross-sell products to each item available for sale online using merchandising and marketing guidelines to drive decisions. • Support the compay Site Architecture Team in building special assortments to provide an alternate way for customers to shop online • Assign priorities to products in key assortments to ensure a logical, consistent presentation of merchandise within categories and subcategories. • Build product groups to allow for logical grouping of like products on a single product page for easier shopping. • Conduct competitive research to identify assortment opportunities and provide feedback to the team for improvements and enhancements. • Support the Company Sample Team by updating product attributes, color swatches and other system content to ensure accuracy and consistency. • Coordinate with buying offices, content team, direct ship partners and distribution centers to offer manufacturer and company rebates online. • Update and review buying office E-Commerce monthly assortment spreadsheets. • Other duties as assigned. Preferred Qualifications: • Detail-oriented with excellent organizational skills. • Ability to work independently in a fast-paced organization. • Ability to accomplish objectives in a team-oriented environment. • Proficiency using Word, Excel and other Microsoft products; DreamWeaver, FrontPage or other JTML experience a plus. Additional Information and Disclaimers: • Regular attendance is required. • Effective verbal and written communication skills. • Ability to work as part of a team and interact effectively with others. • Critical features of this job are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.